Creative 3D Blaster Installation Guide Page 15

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3D Blaster RIVA TNT2 PCI Installation Guide 15
Troubleshooting
System Hangs,
Blank Screen or
Corrupted Display
After installing 3D Blaster RIVA TNT2 PCI and starting your system, the monitor
displays a blank screen.
Solutions Try the following:
Switch off your system and wait a while before switching it on again.
Verify that any built-in VGA on your motherboard is disabled and that you
have removed any other video display card from your system.
Ensure that your 3D Blaster RIVA TNT2 PCI card’s bus connector is fully
inserted into the expansion slot. Ensure this by pressing it gently and evenly
into the slot.
Verify that the pins of your monitor’s VGA Input connector are not bent and
that the connector is properly connected to the VGA Out connector of 3D
Blaster RIVA TNT2 PCI.
Windows 98 Multi-Moni-
tor Display Problems
The monitor connected to the second or successive 3D Blaster RIVA TNT2 PCI card
remains blank even though the card and its drivers have been installed.
Cause If 3D Blaster RIVA TNT2 PCI’s drivers are not specified during the software
installation (see “To install in Windows 98” on page 7), the system installs the
second or successive 3D Blaster RIVA TNT2 PCI card as a VGA card which does
not support Windows 98’s multi-monitor feature.
Solution Update the device drivers to 3D Blaster RIVA TNT2 PCI’s drivers:
1. Right-click your desktop, and then click Properties on the shortcut menu.
2. In the Display Properties dialog box, click the Settings tab.
3. On the Settings tabbed page, click the Advanced Properties button.
4. In the Advanced Display Properties dialog box, click the Change button.
5. In the Select Device dialog box, click the Have Disk button.
6. Insert the 3D Blaster RIVA TNT2 PCI CD into your CD-ROM drive.
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