Creative Audigy 2 User Manual download pdf (Page 72)

Troubleshooting and FAQs B-15

Problems with

Digital Audio

Devices

Intermittent hissing or no sound is heard from my digital speakers.

Make sure you select the sampling rate of the PCM SPDIF output of your Digital Out

connector to match the requirements of the receiving device. You may need to select

a lower digital output sampling rate. The choices available are 48 kHz and 96 kHz.

To solve this problem:

1. In Creative MediaSource Go! Launcher, click the

Product Settings

tab.

2. Double-click the

Device Controls

icon.

3. Click the

Sampling Rate

tab.

4. Click the required sampling rate from the

Digital Output Sampling Rate

list.

Popping noises is heard during playback.

Check that the DMA feature is selected for all drives.

To solve this problem:

For Windows 98 SE and Windows Me:

1. Click

Start

Settings

Control Panel

2. In the

Control Panel

dialog box, double-click the

System

icon.

3. In the

System Properties

dialog box, click the

Device Manager

tab.

4. Double-click the

Disk

drives icon.

Your computer drives will appear.

5. Double-click the hard disk drive icon.

6. In the box that appears, click the

Settings

tab.

7. Click the

DMA

(direct memory access) check box to select it.

An alert message box appears.

8. Click the

button.

9. Click the

button in the next box.

10.Click the

button on the

System Properties

dialog box.

If you have installed Intel

Application Accelerator

version 1.1.2 in your

computer, DMA may be

automatically selected on all

your drives.

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