Creative PCI 128 User's Guide download pdf (Page 26)

Troubleshooting 22

ENGLISH

No sound is heard from

speakers

To troubleshoot, please verify the following:

• Check the Mixer or Microsoft Volume Control mute options and volume sliders. (Refer to the on-

line Sound Blaster PCI128 User’s Guide or Help, or Windows on-line help for detailed

information.)

• Ensure the speakers are properly connected to the audio card’s output connector. (See the colored

insert for detailed connection information.)

• Check the volume control and power connection of the speakers, if they are amplified. (Refer to

the speakers documentation for detailed information.)

• Ensure a hardware conflict does not exist between your audio card and another device in your

system. (Refer to “Resolving Hardware Conflicts” on page 13, or the Windows on-line help for

detailed information.)

• PCI bus mastering devices may be interfering with the operation of the audio card. Temporarily

remove non-essential PCI bus mastering devices. If the device is a display card, upgrade the

display card drivers, or set the card to the default Windows VGA mode.

If you are experiencing no sound only during audio CD playback, see “No sound is heard from audio

(music) CDs” on page 17.

Static sounds are

heard in wave files

Ensure the static sounds are heard in all wave files. If the difficulty occurs only with certain games, refer

to the software manufacturer’s documentation. To troubleshoot static sounds heard in all wave files:

• Try different resource settings for the audio card, or set the card to use low DMA (see “Resolving

Hardware Conflicts” on page 13).

• Move the audio card to another PCI slot. Feedback from the power supply or another device may

be responsible.

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Creative PCI 128 User's Guide Page 26