Creative PCI 128 User's Guide download pdf (Page 22)

Troubleshooting 18

ENGLISH

Determining your

Windows version

To determine your Windows 95 version

number:

1. Right-click the My Computer icon,

and select Properties. The System

Properties dialog appears.

2. On the General tab, note your

Windows 95 version number.

Possible version numbers are:

q 4.00.950

q 4.00.950A

q 4.00.950B

Computer hangs or

restarts during

installation

A hardware conflict may cause the computer to hang or restart during the installation procedure. Check

the following to resolve the conflict:

• A hardware conflict with another device in your system (see “Resolving Hardware Conflicts” on

page 13).

• Previously installed audio card hardware or software needs to be removed (see “Uninstalling the

Software” on page 14).

• The audio card is not seated in the slot properly (see “Installing the Audio Card” on page 2).

• PCI bus mastering devices may be interfering with the operation of the audio card. Temporarily

remove non-essential PCI bus mastering devices.

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Creative PCI 128 User's Guide Page 22