Creative Nomad User's Guide download pdf (Page 39)

Technical Specifications and Troubleshooting 33

Troubleshooting

If your NOMAD Player does not work, check the following before calling Technical Support:

The Player does not work or nothing is displayed on the LCD

❑

Check the rechargeable batteries and their charge level. Two 1.5V AAA batteries (general or

rechargeable) are required.

❑

Check the polarity (+, -) of the batteries.

The buttons on the Player do not work

❑

The Hold switch may be on. In Hold mode, the buttons do not work.

NOMAD Manager reports that Player is not connected

❑

Check the condition of the batteries supplying power to the Player, the connection between the

docking station and the Player, and the connection between the parallel port of the PC and the parallel

cable.

The flash memory card cannot be inserted

❑

Check the orientation of the card, see “Flash Memory Card” on page 6.

❑

There are two types of flash memory cards, each of which works at 3.3V or 5V. The NOMAD Player

does not use the 5V smart card.

Flash memory card is not recognized

❑

Reformat the memory card using NOMAD Manager.

❑

NOMAD Player does not support 2MB and 4MB SmartMedia. Use only 8MB, 16MB, and 32MB

flash memory cards; Creative Flash Memory Cards, available at

www.nomadworld.com

, are highly

recommended.

❑

Creative Flash Memory Card uses a proprietary format to optimize audio playback. The format is not

compatible with your digital still camera (or other SmartMedia products). You cannot, for example,

share the flash memory card between NOMAD and your camera.

Check that the parallel port is set

to ECP or ECP/EPP in the CMOS

setup.

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Creative Nomad User's Guide Page 39