Creative AWE64 User Manual download pdf (Page 49)

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E-2 Technical Support

For quick and easy reference, it is advisable that you write down the

following numbers of your card and other hardware devices, if

installed in your system in Table E-1 and Table E-2.

This section shows where you can contact us.

❑

Inside Europe

❑

Through CompuServe

❑

By Fax

Table E-1: Model and Serial Numbers of your hardware.

Hardware Model Number Serial Number

Audio Card*

Video Card

Fax/Modem

CD-ROM Drive

MIDI Device

Others:

See label on underside of card

Table E-2: Hardware Configuration Information.

Hardware Base I/O Address IRQ DMA

Audio Card

Video Card

Fax/Modem

CD-ROM Drive

MIDI Device

Others:

1 2 ... 44 45 46 47 48 49 50 51 52 53 54 ... 88 89

Getting Started 1
Plug and Play Install Tips 1
Notes for WaveSynth/WG Users 1
Compliance 3
Contents 4
Appendices 5
A General Specifications 5
D Troubleshooting 5
Introduction 6
Before You Begin 7
Getting More Information 8
Document Conventions 8
Icon Use 9
Tip or useful information 9
Warning 9
Setting Up Your Audio Card 10
Knowing Your Audio Card 11
Audio Card 13
DRAM Upgrade 13
Daughterboard 13
Connector Pins 13
Figure 1-4 14
Installing the Applications 18
Testing the Installation 18
Uninstalling the Applications 20
Installing Software in DOS/ 22
Windows 3.1x 22
Optimizing Memory Usage 24
General Specifications 26
A-2 General Specifications 27
Settings 28
Input/Output (I/O) Addresses 29
Interrupt Request (IRQ) Lines 30
SOUND Environment Variable 31
BLASTER Environment Variable 31
/BLASTER=A:220 I:5 D:1 H:5 34
Changing Audio Card Settings 36
In MS-DOS/Windows 3.1x 37
In Windows 95 38
In Windows 3.1x 38
Troubleshooting 42
Problems with Sound 43
Problems in MS-DOS 44
Problems in Windows 3.1x 45
Resolving Conflicts 46
D-6 Troubleshooting 47
Technical Support 48
E-2 Technical Support 49
Inside Europe 50
Through CompuServe 50
Interneted Audio 51
Information 53
To Set Up a Dial-Up Script 55
Provider information: 58
Creative WebPhone Guide 61
WebPhone Password 62
Changing your E-Mail Address 64
DOS/Windows 3.1x 68
Plug and Play 68
Installation Tips 68
SET CTCM=<C:\CTCM> 69
Using CTCM 70
CTCU /S /W=<C:\WINDOWS> 71
The CTCU Interface 72
PnP Cards Section 73
Legacy Cards Section 75
System Devices Section 77
PCI Devices Section 78
PnP Concepts 79
PnP System BIOS 80
PnP Operating System 80
PnP in DOS/Windows 3.1x 81
Creative’s Approach to PnP 82
Why Use CTCM and CTCU? 83
Limitations of CTCM and CTCU 83
General Questions 84
CTCU Question 85
CTCM Questions 85
<other parameters> 86
Half-Duplex Mode 89

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