Creative V.90 External Service Manual

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Getting Started
Modem Blaster
V.90 External
Information in this document is subject to change without notice and does not represent a commitment on the part of Digicom Systems Inc. or Creative
Technology Ltd. The software described in this document is furnished under a license agreement and may be used or copied only in accordance with the terms
of the license agreement. It is against the law to copy the software on any other medium except as specifically allowed in the license agreement. The licensee
may make one copy of the software for backup purposes. No part of this manual may be reproduced or transmitted in any form or by any means, electronic or
mechanical, including photocopying and recording, for any purpose without the written permission of Digicom Systems Inc.
Copyright © 1999 by Creative Technology Ltd. All rights reserved.
Version 1.00
August 1999
Modem Blaster is a trademark of Creative Technology Ltd.
IBM is a registered trademark of International Business Machines Corporation.
Microsoft, MS-DOS, Windows, and the Windows logo are registered trademarks of Microsoft Corporation.
Hayes is a registered trademark of Hayes Microcomputer Products, Inc.
Touch-Tone is a registered trademark of AT&T.
All other products are trademarks or registered trademarks of their respective owners.
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Summary of Contents

Page 1 - V.90 External

Getting StartedModem BlasterV.90 ExternalInformation in this document is subject to change without notice and does not represent a commitment on the p

Page 2 - Version 2.0, June 1998

xAnswering MachineUsing the provided communication software, your Modem Blaster can function as an answering machine with multiple mail boxes. Remote

Page 3

xiBefore You BeginThis section provides information you should know before using this manual. ❑ Recording Model and Serial Numbers❑ Checking System Re

Page 4 - )D[%UDQGLQJ

xiiDocument ConventionsThis manual uses the following conventions to help you locate and identify the information that you need. Table i: Documen

Page 5 - ,QGXVWULHVGX&DQDGD

Installing the Modem 1-11Installing the ModemThis chapter guides you through the process of setting up your modem. It is organized as follows:❑ On You

Page 6

1-2 Installing the ModemSetting up the Modem1. Switch off your system and unplug the power cord from the wall outlet.2. Connect the Power adapter and

Page 7 - Contents

Installing the Modem 1-3Connecting Telephone Line and Phone Set1. Locate the most convenient telephone wall outlet.If a phone is already connected to

Page 8 - % 7URXEOHVKRRWLQJ

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Page 9 - Introduction

Installing Software 2-12Installing SoftwareThis chapter provides instructions to install the modem drivers in Windows 95/98, Windows NT 4.0 and Window

Page 10 - Video Conferencing

2-2 Installing SoftwareInstalling Software in Windows 981. Switch on your computer to allow the operating system to detect the modem.2. When a dialog

Page 11 - Before You Begin

Installing Software 2-34. When a dialog box similar to Figure 2-3 appears, select Specify a location, click the Browse button, and browse to the Drive

Page 12 - Conventions

Creative End-User Software License AgreementVersion 2.0, June 1998PLEASE READ THIS DOCUMENT CAREFULLY BEFORE USING THE SOFTWARE. BY USING THE SOFTWARE

Page 13 - Installing the Modem

2-4 Installing Software7. When a dialog box similar to Figure 2-5 appears, click the Finish button.8. When a dialog box similar to Figure 2-6 appears,

Page 14 - Setting up the

Installing Software 2-59. When a dialog box similar to Figure 2-7 appears, select the Search for the best driver for your device (Recommended) option

Page 15 - Phone Set

2-6 Installing SoftwareInstalling the Software in Windows 951. Switch on your computer to allow the operating system to detect the modem.2. When a dia

Page 16

Installing Software 2-74. When a dialog box similar to Figure 2-11 appears, click the Next button.5. When a dialog box similar to Figure 2-12 appears,

Page 17 - Installing Software

2-8 Installing SoftwareInstalling Software in Windows NT 4.01. Switch on your computer system and then insert the Installation CD into the CD-ROM dri

Page 18

Installing Software 2-96. When a dialog box similar to Figure 2-15 appears, click the Next button.7. When a dialog box similar to Figure 2-16 appears,

Page 19 - Figure 2-4

2-10 Installing SoftwareTesting the installation in Windows 95/981. Click Start -> Settings -> Control Panel.2. In the Control Panel window, dou

Page 20 - Figure 2-6

General Specifications A-1AGeneral SpecificationsGeneral Features❑ Auto Fallback❑ AT Commands❑ Caller ID❑ Data/Fax/Voice❑ V.80 for H.324❑ Plug & P

Page 21 - Figure 2-8

A-2 General Specifications• V.42bis data compression❑ Compression, line control, and error control are implemented in hardware. Therefore, no special

Page 22 - Windows 95

Troubleshooting B-1BTroubleshootingThis appendix provides some tips and strategies for resolving some of the problems you might encounter while instal

Page 23 - Figure 2-12

Further, Creative shall not be liable for the accuracy of any information provided by Creative or third party technical support personnel, or any dama

Page 24

B-2 Troubleshooting7KHUHLVLQWHUIHUHQFHRQWKHWHOHSKRQHOLQHWKDWLVFRQQHFWHGWRWKHPRGHPCause It might be due to interference from a power sourc

Page 25

Troubleshooting B-3<RXH[SHULHQFHSRRUVRXQGTXDOLW\ZKHQXVLQJFRPPXQLFDWLRQVVRIWZDUHCause The Unimodem V file required by some 32-bit sound and

Page 26 - Uninstalling in

B-4 TroubleshootingResolving Hardware Conflicts Hardware conflicts may occur when two or more peripheral devices are set to use the same I/O address,

Page 27 - General Specifications

Troubleshooting B-5General Q&A:KHUHFDQ,ORFDWHWKH$7&RPPDQGVHWIRUP\0RGHP%ODVWHU"The AT Command set can be found on your Software

Page 28 - Voice Features

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Page 29 - Troubleshooting

Service and Warranty Information C-1CService and Warranty InformationOur company is happy to assist and support our customers. If you have trouble or

Page 30 - B-2 Troubleshooting

C-2 Service and Warranty Information6. When returning equipment to us, please use the following procedures:• Ship the unit and package carefully in a

Page 31 - Problems Encountered

Service and Warranty Information C-3Warranty InformationCREATIVE warrants that equipment furnished will be free from defects in material and workmansh

Page 32 - Conflicts

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Page 33 - General Q&A

Service and Warranty Information C-5Modem Blaster Product Registration CardProduct: MODEM BLASTER V.90 EXTERNAL DE5625Name: ____________________

Page 34

6DIHW\5HJXODWRU\,QIRUPDWLRQCAUTION: Always disconnect modem board (the one with the telephone plug/jack) from telephone system when installing or

Page 35

mb5625.book Page 6 Tuesday, October 19, 1999 2:41 PM

Page 36

,QGXVWU \&DQDGD1RWLFHThe Industry Canada label identifies certified equipment. This certification means that the equipment meets certain protec

Page 37 - Warranty Information

mb5625.book Page vi Tuesday, October 19, 1999 2:41 PM

Page 38

viiContents,QWURGXFWLRQBefore You Begin...

Page 39

viii$SSHQGL[HV$ *HQHUDO6SHFLILFDWLRQV......A-1% 7URXEOHVKRRWLQJProbl

Page 40

ixIntroductionWelcome to the Modem Blaster! World. Your new modem allows you to fax documents, transfer data and access online information easily from

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