Creative Sound Blaster User Manual Page 46

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Troubleshooting B-2
Problems with
Sound
No sound from the headphones.
Check the following:
The headphones are connected to the Headphones jack.
Make sure that the Headphones Volume control is not muted.
The Digital/Analog switch is set to Digital/Analog mode.
No sound from the speakers.
Check the following:
You have connected your speakers to Sound Blaster's output.
You have selected the correct source in Creative Surround Mixer.
Headphones are not connected to Sound Blaster. Output to the speakers is
automatically cut off when headphones are connected.
Make sure that in Creative Surround Mixer, the Mute check box for that source
does not have a check mark in it.
The Digital/Analog switch is set to Digital/Analog mode.
No audio output when playing digital files such as .WAV, MIDI files or AVI clips.
Check the following:
The speakers’ volume control knob, if any, is set at mid-range. Use Creative
Surround Mixer to adjust the volume, if necessary.
The powered speakers or external amplifier are connected to Sound Blaster’s
output jacks.
The Speaker selection in the Creative Speaker Console corresponds to your
speaker or headphone configuration.
Make sure that in Creative Surround Mixer, the Mute check box for that source
does not have a check mark in it.
The speakers are powered up and turned on.
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