Creative PC-CAM 900 User's Guide download pdf (Page 57)

Note on USB Compatibility C-1

Note on USB Compatibility

While testing Creative PC-CAM 900 on PC motherboards with integrated Universal

Serial Bus (USB) ports, we encountered a small number of motherboards that do

not meet the USB specification exactly. These and other non-USB-compliant

motherboards may not operate correctly with Creative PC-CAM 900. Fortunately,

the manufacturers of some of these motherboards have released new versions of

motherboards or BIOS to address the problem.

If the setup program warns you that your motherboard’s USB port is incompatible

with Creative PC-CAM 900, or if the camera does not work on your system and you

suspect that the problem may be related to your PC’s USB port, the following is a

list of available options:

1. Contact your PC vendor.

Your PC vendor may be able to upgrade your motherboard or its BIOS to a

newer version that addresses USB incompatibilities.

2. Use a PCI host adapter that provides USB connectors.

If you are not able to upgrade your motherboard or its BIOS, we recommend

this approach.

3. Attach the Creative PC-CAM 900 to a powered USB hub.

Some USB devices (such as monitors) also operate as powered USB hubs; you

can also buy dedicated powered USB hubs which are to be attached to your

PC’s USB port. However, in some cases, attaching a powered USB hub to a non-

USB-compliant USB motherboard connector will not solve the problem.

To look for a USB

compatible product,

you can visit the

product search page at

the official USB Web

site: http://

www.usb.org/app/

search/products.

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Creative PC-CAM 900 User's Guide Page 57